With Unlimited Data on Weekends for Prepaid customers, Early Phone Upgrades via Optus Upgrade & Protect and Home Internet that connects up to 128 devices, Optus challenges the category status quo.
Hot on the heels of launching Australia’s first ever commitment free network trial, Optus is bringing three new propositions to market each solving a known customer constraint.
The product propositions represent different parts of the business – Prepaid, Postpaid and Home Internet – and appeal to different audience needs. However, the ambition is far bigger than just to drive sales and convert current demand. As a suite, they represent an Optus brand intent on delivering great value and challenging the status quo with simple product experience.
Cam Luby, Head of Consumer Marketing, Optus comments: “This work is Optus on the front-foot. Following on from our Network Trial launch in July, we’re showing customers that Optus offers incredible value and simple experiences that are unique in the category. This is not about promoting products in lieu of brand, it’s about using our strong product propositions to drive growth and brand together with a focus on customer needs and wants at the core”
The conscious effort to launch disruptive products to build the brand’s challenger credentials extends to Optus’ approach to advertising them. With the different spots featuring characters ranging from an eshay upgrade fairy to a fox puppet, this isn’t your average product campaign.
Darren Wright, Group Creative Director, Emotive comments: “We’re picking up where we left off with the Optus ‘No catch’ campaign, with a bunch of products that people will actually like and are genuinely helpful. This campaign sees people in instantly recognisable scenarios and then turns up the entertainment by throwing in a fox puppet, eshay fairy and amped up nana, all beautifully orchestrated by Ariel and the Scoundrel team.”
The campaign includes three 30” ads – one for each product proposition, with various cutdowns. And to follow, the campaign will extend into social via bespoke creative built purposefully for format and channel, in collaboration with TikTok. All this is complemented by a full suite of OOH, digital and retail comms courtesy of Optus’ internal Yes Agency, and media supported by UM.
Michael Hogg, Managing Partner and Head of Strategy, Emotive comments: “With three products that deliver on the brand strategy, the advertising part gets a lot easier. Offers like Unlimited Data on Weekends and Early Phone Upgrades are disruptive, compelling and represent great value, so they’re not only sales drivers, they communicate Optus’ re-found challenger spirit. We just made them as unmissable as possible.”